Return Policy

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Our Commitment

At Jyxallanchoren, we want you to be completely satisfied with your decision to enroll in our online comic book drawing courses. We stand behind the quality of our educational content and are committed to providing a valuable learning experience at jyxallanchoren.ddd.

Return Timeframes

You have thirty days from the date of your initial enrollment to request a refund for your subscription to our comic book drawing courses. This thirty-day period begins on the date you first gain access to the course materials. After this period expires, refunds are generally not available except in exceptional circumstances as determined by us on a case-by-case basis.

Return Conditions

To be eligible for a refund, you must request it within the thirty-day timeframe specified above. Refunds are available for new subscriptions only and apply to your first enrollment. You must provide a valid reason for your refund request, though we reserve the right to approve or deny refunds at our discretion. Refunds are not available if you have completed more than fifty percent of the course content or if you have violated our Terms of Use.

Return Shipping Costs

Since our comic book drawing courses are delivered digitally through our online platform, there are no physical products to return and therefore no return shipping costs. All course materials, including videos, written content, and resources, are accessed through your account on jyxallanchoren.ddd. If you receive any physical materials as part of a special promotion or package, return shipping costs for those items will be your responsibility unless the items are defective or incorrect.

Return Process

To initiate a return or refund request, please contact us via email or phone using the contact information provided below. Include your account email address, the date of enrollment, and a brief explanation of why you are requesting a refund. Our support team will review your request and respond within five business days. If your refund is approved, we will process it using your original payment method within five to seven business days of approval.

Satisfaction Guarantee

We offer a satisfaction guarantee for our comic book drawing courses. If you are not satisfied with your subscription within the first thirty days of enrollment, you may request a full refund. This allows you to explore our platform, access course materials, and determine if our teaching style and content meet your expectations without financial risk.

How to Request a Refund

To request a refund within the thirty-day satisfaction guarantee period, please contact us via email or phone using the contact information provided below. Include your account details and a brief explanation of your reason for requesting a refund. We process refund requests promptly and typically issue refunds within five to seven business days of approval.

Refund Eligibility

Refunds are available for new subscriptions to our comic book drawing courses within thirty days of initial enrollment. This policy applies to your first subscription only. Subsequent renewals or plan changes are not eligible for refunds under the satisfaction guarantee, though you may cancel at any time to prevent future charges.

Cancellation Policy

You may cancel your subscription to our comic book drawing courses at any time through your account settings or by contacting our support team. Upon cancellation, you will retain access to all course materials until the end of your current billing period. No refund will be provided for the remaining days of the billing period, but you will not be charged for future periods.

Non-Refundable Items

Certain items and services are non-refundable. These include one-time workshop fees, special event registrations, and personalized consultation sessions that have already been conducted. Digital downloads and materials that have been accessed or used are also generally non-refundable unless they are defective or do not match their description.

Refund Procedure

Once your refund request is approved, we will initiate the refund process immediately. Refunds are processed to the original payment method used for your purchase. The refund will appear in your account within five to seven business days of our processing, though your financial institution may take additional time to post the refund. You will receive a confirmation email when the refund has been processed. If you do not see the refund in your account after ten business days, please check with your bank or payment provider, then contact us if the issue persists.

Processing Refunds

Approved refunds are processed using the original payment method. Depending on your financial institution, it may take several business days for the refund to appear in your account after we process it. If you do not receive your refund within the expected timeframe, please check with your bank or payment provider before contacting us.

Exceptions and Special Cases

We understand that exceptional circumstances may arise. If you have a unique situation that prevents you from using our comic book drawing courses or requires special consideration, please contact us. We will review your case individually and work with you to find a fair resolution.

Changes to This Policy

We reserve the right to modify this Return Policy at any time. Changes will be posted on this page with an updated effective date. Significant changes will be communicated to active subscribers via email. Your continued use of our comic book drawing courses after policy updates indicates your acceptance of the revised terms.

Contact Information

For questions about our Return Policy or to request a refund, please contact Jyxallanchoren at:

Email: cooperation@jyxallanchoren.world
Phone: +31403690052
Address: 634 Congress St, Portland, ME 04101, United States